The services specified by the customer
The Technical Union Company has a large base of specialized human resources in all fields, and has many advisers from inside and outside the Kingdom. Further, the company was keen to involve all disciplines, therefore the company may provide any service in any field supported by integrated electronic solutions, with full commitment to design plans, Implement and provide the necessary support before, during and after the project.
Analysis of the current situation of any required service
Defineing the gap
Planning
Implementation, follow-up and support
Integrated service system
Experts in service from employees of the institution
An online platform for service management
| # | The Strategy | Description of the strategy |
|---|---|---|
| 1 | Preparation and Arrangements | Training and developing the capabilities of employees of the institution in the field of service to be provided |
| 2 | Participation | Participation of all employees of the institution in the stages of service preparation. |
| 3 | Keep up with | Keeping up with recent trends in the field of service. |
| 4 | Capacity-building | Building the institution's capabilities and experts in the field of service to be provided |
| 5 | Transparency | Access of all employees of the institution to all stages of service preparation |
| 6 | Change | Making a qualitative change in the performance of the institution |
| 7 | Measurement | Design and measure performance indicators for the required service |
| 8 | Competition | Achieving a competitive advantage with the corresponding institutions in the service field |
| 9 | Electronic solutions | Providing advanced electronic boards, providing real-time information to the institution's leaders in the field of service, and providing sustainable technical and advisory support |
| 10 | advisory support | Providing technical and advisory support in the service field. |